A slab leak becomes an emergency when water is surfacing through the floor, flooding a room, or you can't stop it. Shut off your main water valve first, then call us at any hour. We are open 24 hours a day, seven days a week, including holidays, and our technicians carry leak-locating equipment so we can start finding the leak the moment we arrive.
What should you do in a slab leak emergency?
- Shut off the main water valve. If you can't find or turn it, the meter pit near the street usually has a curb stop — but it may need a special key.
- Turn off the water heater. Set gas units to pilot or vacation; switch off the breaker for electric.
- Cut power to wet areas if water is near outlets, cords or appliances — only if you can reach the breaker panel safely.
- Move valuables and rugs out of the wet area.
- Take photos of water and damage for your insurance.
- Call us at (720) 640-0233.
Is it really an emergency? A quick guide
| What you see | How urgent |
|---|---|
| Water coming up through the floor or pooling | Emergency — shut off main, call now |
| Hot spot on floor + heater running constantly | Urgent — turn off heater, call today |
| Meter moving with all fixtures off | Soon — schedule detection in the next day or two |
| Bill higher than usual, no other signs | Check meter yourself, then call |
| Sewer smell or backup in a lower-level drain | Urgent — stop using drains, call |
What happens when we arrive
- Make the home safe — confirm water is off, check for electrical hazards.
- Stabilize — isolate the leaking line so the rest of the house can have water back if possible.
- Locate the leak with acoustic and thermal tools.
- Explain options in writing, including what needs to happen tonight and what can wait.
- Repair right away if needed, or schedule the permanent fix while your water is restored.
Can you restore water the same night?
Often, yes. If we can isolate the leaking branch — the hot side, say — the rest of the house can usually have water back while the repair is planned.
Do you handle water damage cleanup?
Our work is finding and fixing the leak. For extensive water damage, drying and restoration specialists handle that side; we can tell you when it's needed.
Water bill climbing or a warm spot on the floor?
Every hour a slab leak runs, more water goes into the soil under your home. Call now and we'll send a technician with leak-locating gear, day or night.
How much does an emergency slab leak call cost?
| Job | Typical Littleton range |
|---|---|
| After-hours emergency visit | An after-hours fee may apply — we tell you the amount on the phone before we come |
| Emergency detection and isolation | $350 – $900 |
| Same-night spot repair | $2,000 – $5,500 |
| Temporary isolation, permanent repair scheduled | Detection cost + repair at standard rates |
Why fast response matters for slab leaks in Littleton
Water under a slab doesn't sit still. In clay soil it can make the ground swell, and moving water can wash soil from beneath the concrete. Finished basements — common across Littleton — are especially exposed: carpet, pad and drywall wick water quickly, and mold can begin in a couple of days. Shutting the water off and getting the leak located the same day keeps the repair, and the cleanup, as small as possible.
What are the warning signs of a slab leak?
Most homeowners call us because of one of these, often two at once:
- A water bill that jumps with no change in habits, or a water meter that keeps spinning with every fixture off
- A warm or hot patch on tile, vinyl or carpet — the classic sign of a hot-water line leak
- The sound of running water when nothing is on, often loudest at night
- Damp or musty carpet, lifting laminate, cupping hardwood or efflorescence (white crust) on a basement floor
- New cracks in the slab or in drywall near the floor
- Low water pressure at one fixture or across the house
- A water heater that runs constantly, or a sudden jump in your gas bill
Where's my main water shutoff?
In most Littleton homes you'll find it in one of these places:
- Basement, on the wall facing the street, where the water line comes through the foundation — usually near the water meter
- Utility room near the water heater or furnace
- Garage, in slab-on-grade and townhome layouts
- Crawl space access in some older homes
- Meter pit near the street, which may require a curb key — it's best to leave this one to us or the water provider
Find it before you ever need it. A tag on the valve saves precious minutes in an emergency.
Common slab leak emergencies we handle at night
- Water surfacing through basement carpet or tile
- A sudden hot spot and steam from cracked grout
- A main line break where it enters through the garage slab
- Sewer backup in a lower-level bathroom
- A neighbor's floor getting wet in an attached townhome
After the emergency: next steps
- Keep the main or the isolated line off until the repair is complete.
- Call your insurer and share our detection report and photos.
- Pull up soaked rugs and run fans; for larger areas, call a water mitigation company.
- Schedule the permanent repair — we'll lay out options in writing.
Will you fix it permanently the same night?
Sometimes. Often we stop the water, locate the leak and restore water to the rest of the house overnight, then complete the permanent repair the next day when it's better planned.
What to tell us when you call
The more we know up front, the faster we can help: whether water is surfacing and where, whether you've shut the main, whether the floor is hot, roughly when the home was built, and whether you've had slab leaks before. That lets us bring the right equipment and give you accurate guidance on the phone.
Emergency slab leaks and insurance
Most policies expect you to take reasonable steps to stop damage — shutting the water off and calling a professional promptly counts. Keep receipts for anything you buy to dry the area, and take photos before cleanup. Our report documents the leak location, cause and the steps taken that night.
Can I prevent a slab leak emergency?
Not entirely, but you can reduce the risk and the damage. Find and tag your main shutoff now. Check your meter's leak dial every few months. If your home has aging copper, plan a reroute or repipe before the next leak forces the timing. And consider a leak sensor near the water heater and lower-level bathrooms — inexpensive devices that alert you early.
Emergency slab leaks in winter
Cold snaps bring their own emergencies: frozen lines near exterior walls, cracked pipe that only starts leaking when it thaws, and water heaters working harder to keep up. In winter we also check for freeze damage while we're on site, so you're not hit with a second emergency a week later.
Emergency slab leak FAQ
Do you really answer at night?
Yes. We're open 24 hours a day, 7 days a week, including weekends and holidays.
How fast can you get here?
It depends on time of day and where you are in Littleton, but we aim to dispatch quickly for active emergencies and will give you an honest arrival estimate on the phone.
Should I call my insurance first or a plumber?
Stop the water and get the leak located first. Then call your insurer — our documentation helps the claim.
I can't find my main shutoff. What now?
Call us. We'll help you look over the phone. In many homes it's where the water line enters through the basement wall or near the water heater.
Is there an extra charge for nights and weekends?
An after-hours fee may apply. We'll always tell you before we head out so there are no surprises.
Can I turn my water back on after shutting it off?
Only if we've isolated the leaking line. Otherwise you'll keep feeding the leak.
What if my main valve won't turn?
Don't force it — old valves can break. Call us and we'll walk you through options.